DFW Texas Mortgage, L.P.

"My Service Will EXCEED Your Expectations!"

Innovative and precise, Jodi De Serrano does all she can to ensure that her clients select the right loans for their individual financial needs. Part of the team at DFW Texas Mortgage, L.P., Jodi has been providing clients with superior lending services for nearly a decade. Exceptional customer service, up-to-date information and extensive follow-through are Jodi's hallmarks and she prides herself on "going the extra mile."

Jodi Can Provide:

· Fast closings!
· In-house processing, underwriting and closing!
· Table funding!
· Docs to the Title Company 48 hours in advance!
· Very competitive closing costs and interest rates!
· Excellent customer service!
· A customer follow-up program unparalleled in the industry!

Customer Contact Program
In order to help us achieve our goal of unequaled customer service, DFW Texas Mortgage has instituted a unique three-year program that allows us to maintain contact and provide customer service long after the loan has closed.

Among Other Things, This Program Provides:
· Mid-process e-mail for precise follow-up!
· A post-closing survey, which allows us to gage the service we have provided.
· A one-year anniversary card and gift to express our gratitude for selecting DFW Texas Mortgage for your financing needs.

Mission Statement

· Consistently exceed customer expectations.
· Offer a personalized approach to each and every customer.
· Provide timely and accurate information.
· Be friendly, professional and knowledgeable.